Effective Date: 05/13/2024
Welcome to the TorqueForm (Luxauro, TF Empires, and Gold Metal Guild) (“we,” “us,” “our”), your reliable Tribrid online marketplace. We connect customers, merchants, clients, professionals, and founders, facilitating transactions and services securely. This Privacy Policy details our policies regarding the collection, use, and disclosure of personal information we receive from users of our site and the choices you have associated with that information. By using the Service, you agree that you are at least 18 years of age and you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms of Use.
1. Introduction
This Privacy Policy applies to all site visitors, registered users, and all other users of our platform and the information that we collect about you when you use our websites, mobile applications, features, and other products and services, collectively the “Services.”
By using the site, you agree to the collection and use of information in accordance with this policy.
2. Information Collection
Third-party services may also give us information, like mailing addresses for individuals who are not yet our users (but we hope will be!). We may use this information for marketing purposes like postcards and other mailers advertising our Services. We employ third party companies and individuals for Cloud Hosting (Hosting our website and storing your data securely) and Analytics Providers (Measuring how users interact with our website).
3. Information Use
Some of the purposes that we may use the information we collect include, but are not limited to:
4. Information Sharing and Disclosure
YOU ARE SOLELY RESPONSIBLE, AND WE WILL NOT BE HELD LIABLE, FOR THE INFORMATION THAT YOU SHARE, AND THAT IS SHARED ON YOUR ACCOUNT, ON OUR SITE OR THROUGH THE SERVICES. WE RESERVE THE RIGHT, BUT NO THE OBLIGATION, IN OUR SOLE DISCRETION, TO MONITOR, EDIT, AND/OR REMOVE ANY INFORMATION THAT YOU SHARE.
5. Compliance With Laws
We will disclose your Personal Information only in response to a subpoena, court order, or other governmental request, or when we believe in good faith that disclosure is reasonably necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
6. User Choices and Rights
If you are located in certain parts of the world, including some US states and countries that fall under the scope of the European General Data Protection Regulation (aka the “GDPR”), you may have certain rights regarding your personal information, like the right to request access to or deletion of your data.
If you are located in a country that falls under the scope of the GDPR, data protection laws give you certain rights with respect to your personal data, subject to any exemptions provided by the law, including the rights to:
You also have the right to make a complaint to a government supervisory authority.
Laws in some US states, including California, Colorado, Connecticut, Utah, and Virginia, require us to provide residents with additional information about the categories of personal information we collect and share, where we get that personal information, and how and why we use it. You’ll find that information in this section (if you are a California resident, please note that this is the Notice at Collection we are required to provide you under California law).
In the last 12 months, we collected the following categories of personal information, depending on the Services used:
In some US states you have additional rights subject to any exemptions provided by your state’s respective law, including the right to:
When you contact us about one of your rights under this section, we will need you to verify that you are the owner of the account in question before we are able to disclose or delete anything. For example, if you are a user, we will need you to contact us from the email address associated with your user account. You may also designate an authorized agent to make a request on your behalf by giving us written authorization. In any event, we reserve the right to still require you to verify your identity with us.
7. Cookies and Tracking Technologies
We use cookies to maintain the continuity of sessions and customize the user experience. If you reject cookies, you may still use our site, but your ability to use some areas of our site will be limited or may not work.
8. Appeals Process for Rights Request Denials
In some circumstances we may deny your request to exercise one of these rights. For example, if we cannot verify that you are the account owner, we may deny your request to access the personal information associated with your request. As another example, if we are legally required to maintain a copy of your personal information we may deny your request to delete your personal information.
In the event that we deny your request, we will communicate this fact to you in writing. You may appeal our decision by responding in writing to our denial email and stating that you would like to appeal. In the event that your appeal is also denied this information will be communicated to you in writing.
If your appeal is denied, in some US states (Colorado, Connecticut, and Virginia) you may refer the denied appeal to the state attorney general if you believe the denial is in conflict with your legal rights. The process for how to do this will be communicated to you in writing at the same time we send you our decision about your appeal.
9. Data Security
We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information and data stored on our Site.
While no online service is 100% secure, we work very hard to protect your information against unauthorized access, use, alteration, or destruction, and we take reasonable measures to do so. We constantly monitor our Services for potential vulnerabilities and attacks.
To enhance the security of your account, we strongly encourage you to enable our advanced security settings, like Two Step Authentication.
10. Data Breach Notification Procedure
Definition of a Data Breach: A data breach occurs when unauthorized access, loss, destruction, theft, or use of personal information that we hold is confirmed. This can involve any kind of personal data, including but not limited to names, email addresses, financial records, and confidential correspondence.
Detection and Reporting: We employ a variety of security measures to detect and prevent unauthorized access to or misuse of personal information. In the event of a data breach, our internal security team will initiate an immediate investigation to verify and assess the breach. All suspected breaches must be reported within 24 hours of discovery to our team.
Assessment and Containment: Upon confirmation of a breach, a rapid assessment will be conducted by our security team in collaboration with IT and legal departments. The goals of this assessment are:
To determine the scope and impact of the breach.
To identify the type of data involved.
To determine the initial cause and implement immediate measures to prevent further unauthorized access or loss.
The containment and mitigation strategies will be tailored to the nature of the breach, focusing on securing data and closing off unauthorized access channels.
Notification Procedures: In accordance with applicable law, we are committed to notifying affected individuals and regulatory bodies without undue delay and, where feasible, not later than 72 hours after having become aware of it. Notifications to data subjects will include:
Description of the nature of the data breach.
The contact details where more information can be obtained.
A description of the likely consequences of the data breach.
A description of the measures proposed or taken by us to address the data breach.
Advice on steps the individual can take to protect themselves from potential harm.
If required by law or regulation, we will also notify data protection authorities of the breach within the timeframe stipulated by applicable data protection law.
Documentation and Record Keeping: All data breaches will be documented in our breach register, including the facts surrounding the breach, its effects, and the remedial action taken. This documentation will be used to report the breach to relevant authorities and stakeholders, as necessary.
Review and Evaluation: After a breach has been dealt with, we will conduct a thorough review of the incident and our response to it. This review aims to improve our data handling and security measures, and to mitigate the risk of future breaches. Recommendations for improvements will be considered and changes implemented where appropriate.
Communication: Throughout the process of managing a data breach, we will maintain clear and open communication with all affected parties. Updates will be provided as more information becomes available and as required by law.
11. International Transfer of Information
We currently operate only in the U.S. but plan to expand to international markets. Information we collect may be stored, processed, and transferred between any of the countries in which we operate to enable us to use the information as described in this privacy policy.
12. Children’s Privacy
Our Service does not address anyone under the age of 18. We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us.
13. Data Retention
We will retain your information for as long as your account is active or as needed to provide you services, comply with our legal obligations, resolve disputes, and enforce our agreements.
14. Changes to This Privacy Policy
This Privacy Policy is effective as of 05/13/2024 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page. This Privacy Policy may be amended at any point in time at our sole discretion by posting a revised version. Unless stated otherwise, any accessing or using of our Site or continued use of our Services after the effective date of any revised version constitutes your acceptance of that revised version. If we make any material change to this Privacy Policy or any portion therein, our posting of the revised version on our website, a notice on our Site, through the Services, or by other means that we deem appropriate such as an email sent to Your email address that we have on file will serve as adequate notification. If you do not agree to this Privacy Policy, you may not access or use the Site or Services. This Privacy Policy may be translated into other languages and should any conflicts arise between this English version and any translations, the English version shall control.
15. Contact Information
If you have any questions about this Privacy Policy, please contact us through our web form or via email.
You may also contact us at:
Luxauro, LLC
P.O. Box 904
Condon, MT, 59826